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Why support Idaho Art Net?
Our goal is to help artists and communities that are in rural and
under-represented cities and towns. We offer quality, handcrafted artwork at
reasonable prices; and our membership and commission fee structure is
possibly the lowest in the industry. Please see the About Us
section to find out more about idahoartnet.com. Although buying art is our
preference, there are many other ways to support our efforts.
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Browsing and searching in the Idaho Art Net website
Browse by category or by artist.
Once you're in the artist portfolio section, just keep
clicking the next button to cycle through all the portfolios. The
portfolios are filed and sectioned by category. The portfolio listing page,
however,
is alphabetically arranged for your convenience.
Horizontal navigational bars at the top and bottom of the page will move you from section to section, the vertical navigational bars
on the left side will move you within a section. Each section is color-coded
to match the navigational bar. The art images in
the margins will hyperlink you to the artist's portfolio, or to the
beginning portfolio in that art category. The ads will take you to that
affiliate's or advertiser's website. Before you wander off to another
website, bookmark our home page, so you can make your way back to
www.idahoartnet.com.
If you can't find what you're looking for, please send as an e-mail to
sales@idahoartnet.com and we'll be happy to
help you locate what you're looking for.
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Original Artwork, Limited Edition
All the items sold by the artisans of Idaho Art Net are certified to be original,
individually, handcrafted pieces or fall under the category of "antiques &
collectibles." Variations in color and design will occur; and pieces may be
in very limited quantity (one, in some cases).
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Prices:
Our price range varies from $10.00 for backscratchers to well over $1000.00 dollars
for a bronze sculpture.
Prices are subject to change without prior notice and we reserve the right to
correct typographical errors. We will collect the Idaho sales
taxes of 5% on all sales.
If you're concerned about how much the artist gets, this is a brief of our fee structure.
Idaho Art Net charges each artist an annual fee of $50.00, plus 10% of the sales.
E-commerce Program participants are charged $75.00 annually, plus 15% of sales.
Discounts and trades are available. We quite possibly have the lowest commission structure in the industry,
where the norm is 30-40% of the sales.
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Payment Method:
Idaho Art Net (idahoartnet.com) accepts most major credit cards. Your credit
card will not be charged until we ship your order. Not all member
artists participate in Idaho Art Net's E-Commerce Program. You (the customer) must
contact these artists directly to verify acceptable payment methods and ordering
procedures.
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Satisfaction Guarantee
Most items (with the exception of commissioned work & other special ordered items)
may be returned within 10 business days from receipt of package. No refunds will be processed after 10 days.
To minimize returns, we highly recommend that you ask for more pictures, ask more
questions and verify as much information as possible (i.e., size, weight, color,
fabric, etc.) prior to purchasing. Please keep in mind that you are
responsible for original and return shipping charges.
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Returning Items
Please contact the artist or Idaho Art Net prior to returning an item, not
doing so may delay receipt of credit.
You are solely responsible for return shipping, including loss
or damage. Therefore, we highly recommend that you (the customer)) use only carriers
(i.e., UPS, USPS, Fedex, etc.) capable of providing proof of delivery and insurance
for the entire value of the artwork.
Retain your proof of delivery receipt until you
receive credit. This is your only proof that the
merchandise was returned to the artist or to idahoartnet.com. In order to receive credit, the returned
product must be 100% complete and in re-sale able condition. If any part of the
shipment is missing, Idaho Art Net and the artist reserves the right to charge
you for replacement.
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Placing an Order
To purchase art before we set up the shopping cart, please contact:
sales@idahoartnet.com
Registration.
Complete the
registration form.
This information will only be used to contact the you (the customer) about the services on our site such
as sending automated order status updates.
Purchasing Process.
If the artist participates in the e-commerce program, simply select the item you want, place it in your
shopping cart, give us a credit card, and we'll give you confirmation that the
order has been received, and an e-mail when the item is shipped out.
If the artist does not participate in the e-commerce program, contact the
artist directly or contact us at
sales@idahoartnet.com
If you're having difficulties placing an order, contact us at
sales@idahoartnet.com, but DO NOT
send us your credit card number via email. We will contact you by phone for that
information.
Ordering offline or over the telephone.
At this point, idahoartnet.com does not have the manpower, nor the funds, to operate a call
center. We are trying to minimize start up and operating costs by running
everything through our automated e-commerce program.
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Written Confirmation of order and order status
You will receive a confirmation as soon as you place your order. Please
print this page and keep it for your records. As soon as your artwork is
shipped, you will receive another e-mail informing you of your tracking
number. You will also be informed of any delays.
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Security
Idaho Art Net, through it's webhosting company, uses a secure server and
encrypted 128-bit technology. Our credit card merchant account service also uses
a secure server and 128-bit technology. We will put forth our best effort to ensure
that your information is handled with the highest level of security.
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Processing Time
Your order will be processed within five business days. However, circumstances
may warrant exceptions to this policy. We are working with individual artists
with varying schedules and workloads, so delays may occur. Most of our artisans
have day jobs, some work night shifts, or occasionally go out of town on
business. We also cannot guarantee shipping orders on weekends and holidays
because in many small towns Post Offices and UPS counters are closed.
We will, however, put forth our best effort to ship items out as quickly as possible.
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Shipping and Handling
Idaho Art Net (idahoartnet.com) uses USPS, UPS, and Fedex shipping services.
USPS and UPS is available in most areas; Fedex and any type of overnight shipping
are not always available in smaller towns. We will ship using the least expensive
method, via the most accessible service for the artist. Please visit the
following shipping company's website to determine approximate costs and
shipping time.
www.usps.com
www.fedex.com
www.ups.com
We can only ship to one address per order. If you want items shipped to a different
address, you will need to place a different order. We apologize for the inconvenience.
Your item will ship directly from the artist's studio, idahoartnet.com does
not warehouse any of the artworks. Large or oversized items may require additional
shipping time. We will advise you of any delays and the progress of your
orders.
Please let sales@idahoartnet.com know
if you are experiencing an extended wait time for a shipment from an artist;
we may be able to help expedite the process.
USPS: United States Postal Service — Allow 5 days for order processing, plus
3–6 business days for shipping. UPS orders can be tracked.
FedEx — FedEx charges slightly more for residential deliveries. Allow 5 days for order processing,
plus 2–5 business days for shipping. FedEx orders can be tracked.
UPS and FEDEX will not ship to an APO/FPO or PO Box address (even if
the UPS driver knows you). So please send us a street address.
UPS
Ground. Large items can be shipped via UPS ground. It is less expensive that regular UPS delivery, but can add an additional
5-7 days to shipping time.
Truck Shipment — Charges and shipping time for a truck shipment vary depending on distance, season,
weight, bulk, etc. Carriers establish their own rates for delivery; we will choose
the best carrier service for your area. We will contact you as soon as we have a quote from the
carrier.
Limitation of Liability.
Idahoartnet.com will advise you of estimated shipping dates,
but will not be responsible for delays in delivery, and associated damages,
due to events beyond its reasonable control, including without limitation,
acts of God or public enemy, acts of federal, state or local government,
fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
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Rush Processing
IdahoArtNet.com will rush process your order for an additional fee of $10.00,
plus the shipping cost, provided that the following conditions are met:
--Order is submitted before 1:00 PM MST.
--Your transaction and credit card authorization is successfully completed before
1:00 PM MST
--Your shipping address matches your credit card billing address
--The artist can be reached within 24 hours to process the order.
Express shipments will be expedited and shipped via Next Day or Second Day air
through USPS, UPS or Fedex. We will let you know ASAP if the artist is able
to expedite shipment. Please make sure you give us a current phone number and e-mail address.
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Damages and Shortages
Please inspect your package as soon as it arrives. If damage is apparent from
the packaging, please ask the driver to note it in the delivery receipt.
Save the damaged package or carton for inspection.
Open all packages immediately. Inspect merchandise to see if it is in good
condition. If concealed damage (damage to materials inside a package with
no external damage evident) is exposed, notify the artist at once. We must notify
carriers within 15 days, or they may deny liability.
If there are any shortages, contact the artist immediately.
If you have any problems contacting the artist, please contact us immediately
at sales@idahoartnet.com and we will try to forward your message as soon as possible.
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Special Orders and Commissioned Work
A nonrefundable deposit of 50% is required for all commissioned work and
special orders. Please obtain a written confirmation of order from the artist,
stating approximate completion time, delivery schedule, and charges. Idaho
Art Net is not liable for any problems arising from direct transactions with any
of its member artists. We will, however, assist in resolving
any issues.
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Change or Cancel Orders
You may request a change to your order or a cancellation of your order,
provided your order has not already been shipped. Please e-mail within 24 hours
if you want to cancel or change your order, or call the artist to let them know
that you'd like to make a change or that you would like to cancel the order.
Please get a confirmation (via email) that your change in order or
cancellation was received.
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Other Issues and Difficulties
Our artists take pride in the quality of their work. If you find the quality
of the product sent to you is not to your satisfaction, please let the artists know.
We are sure they will do whatever is necessary to remedy the situation. However, if you
continue to encounter difficulties, please contact Idaho Art Net immediately at
care@idahoartnet.com. All of our member artists
know that
consistent problems with customer care us grounds for membership review.
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Privacy
We will not sell or release your information to anyone. All of the information
obtained from our web site will be used for processing purposes only. We may from
time to time, share general statistical information with the Idaho Commission on the Arts.
Once you make a purchase you will automatically receive our monthly
newsletter. If you would rather not receive our monthly newsletter,
please let us know and we will remove your name from our e-mail mailing list.
This web site contains links to other sites. Please be aware Idaho Art Net
is not responsible for the privacy practices of such other sites. We
encourage our users to be aware when they leave our site and to read the
privacy statements of each and every web site that collects personally
identifiable information.
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Special requests:
Printed catalog and Gift Wrapping.
We do not have a printed catalog because our collection changes. If you need a printed
copy of the item, please feel free to print out a copy of the page to show friends and
family. Please keep in mind that this work is copyrighted.
Please contact the artist directly to see if they can accommodate a special
request for gift wrapping. additional fees may be incurred for this service.
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Affiliate and Volume Sales
A few of our member-artists are interested in volume sales. Please contact
sales@idahoartnet.com if you see
an item that you you are interested in purchasing in quantity so we can
discuss options.
We do not have an affiliate sales program available.
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Legal Stuff
Limitation of Liability.
IN ALL CIRCUMSTANCES idahoartnet.com's MAXIMUM LIABILITY IS
LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. idahoartnet.com SHALL NOT, UNDER
ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR
CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS
LIABILITY LIMIT. Idahoartnet.com SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR
DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE,
LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT idahoartnet.com
IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
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These terms and conditions are subject to change at any time, without prior
written notice. Please check terms and conditions carefully each time you place
an order with or accept delivery of any goods from Idaho Art Net and its Member
Artists.
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